Title: Senior ServiceNow HRSD Architect / Expert
Location: Vienna, VA (HYBRID OR REMOTE)
Duration: Initial 6-month contract with possible extensions
Compensation: $70/hour – $80/hour
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
 
Senior ServiceNow HRSD Architect / Expert
Our client is seeking a ServiceNow HRSD (Human Resource Service Delivery) contractor that has expert level ServiceNow experience, to include both System Administrator and Application Developer certifications. This role is business-functional, technical, and is responsible for designing, configuring, implementing, and optimizing ServiceNow HRSD solutions.

Key Responsibilities:

• Participate in full software development life cycle: Analysis, Design, Configuration, Testing, Training, and Operational support
• Designing, Prototyping, Testing, and Implementation of ServiceNow HRSD solutions, including Employee Center Pro, HR Case Management and Knowledge Management, and other HRSD modules to meet the specific the business requirements, align with HR technology principals and to provide an exceptional employee/user experience.
• Develop, test and deploy ServiceNow HRSD solutions using scripting languages such as JavaScript, Glide scripting, and Business Rules.
• Create reports and dashboards to display KPIs and provide insights and metrics related to HR services and business processes.
• Collaborate with HR stakeholders to gather requirements, analyze business processes, and translate user needs into technical solutions and system enhancements.
• Perform system testing, debugging, and troubleshooting to identify and resolve technical issues and ensure the stability and reliability of HRSD solutions.
• Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development.

• Document technical specifications, system configurations, and development activities, ensuring comprehensive documentation and knowledge sharing within the team.
• Ensure all custom development is aligned with ServiceNow best practices and governance standards.
• Provide technical support and guidance to HR stakeholders and end-users, addressing inquiries, resolving issues, and delivering training as needed.
• Stay informed about ServiceNow platform updates, new features, and best practices, and recommend and implement enhancements to optimize HRSD functionality.

Requirements:

• 6+ years of ServiceNow experience with Human Resources case management.
• 4+ years of product development experience in ServiceNow HR Service Delivery (HRSD) product – ability to understand out of the box functionality vs customization.
• Strong understanding of HR processes and workflows.
• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Application Developer (CAD) certification.

• Advanced proficiency in ServiceNow development, including Scripting (JavaScript and Glide scripting), UI Policies, Business Rules, Client Scripts, and REST/SOAP APIs.
• Familiarity with integration best practices and integrating ServiceNow with other enterprise systems (Oracle HCM Cloud, Microsoft 365, etc.).
• Experience with Agile development methodologies and tools.

• Excellent communication skills with the ability to effectively interact with technical and non-technical stakeholders.
• Experience with ServiceNow AI platform tools and capabilities, including NowAssist and MoveWorks.
• Ability to work independently and collaboratively in a team environment, with strong communication and problem-solving skills and attention to detail.

 
Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

 
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
 
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants requiring reasonable accommodation during the application or interview process should contact HR@inspyrsolutions.com for assistance.

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