Title: Content Strategist III

Location: Remote – United States

Duration: 12 Months

Compensation: $32 – $52/hour

Work Requirements: US Citizen, Green Card Holders, or Authorized to Work in the U.S.

Title: Content Strategist III

We are looking for an experienced Content Strategist III to manage content updates across digital Help Centers supporting consumer and business products.This is a hands-on writing and editing role. Candidates with exclusively marketing copywriting, brand content, or program management experience without direct technical writing and CMS publishing experience will not be considered.

Key Responsibilities Include:

• Create, edit, and publish Help Center content using clear, concise, and jargon-free language.
• Develop and maintain technical and educational documentation explaining how to use digital products and business tools.
• Draft, review, and publish content directly within a Content Management System (CMS).
• Execute Help Center content strategies to support product changes, updates, and launches.
• Collaborate with product, marketing, technical, and business stakeholders to gather information and incorporate feedback.
• Manage multiple concurrent content projects while meeting tight publishing deadlines.
• Maintain consistency with established editorial guidelines, brand voice, and quality standards.
• Proactively communicate project status, identify potential risks, and resolve content-related challenges.
• Take ownership of assigned content initiatives from initial drafting through final publication.

Required Qualifications:

• Minimum of 3 years of experience in digital content writing and management.
• Demonstrated experience writing, editing, and publishing Help Center articles, technical documentation, or educational content.
• Hands-on experience working with Content Management Systems (CMS) and HTML.
• Strong editorial skills, including the ability to simplify complex technical information for consumer and business audiences.
• Experience managing multiple projects or product launches simultaneously.
• Proven ability to collaborate with cross-functional stakeholders to develop public-facing content.
• Excellent written communication, organizational, and attention-to-detail skills.
• Ability to work independently with minimal supervision and manage competing priorities.
• Experience meeting tight deadlines in a fast-paced digital environment.
• Portfolio link or 2–3 published writing samples required, preferably featuring Help Center articles, technical documentation, or educational content.

Preferred Qualifications:

• Experience writing technical or product-focused documentation, including how-to guides and user support articles.
• Previous experience within a global technology company or digital-first organization.
• Experience supporting product launches through content creation and documentation updates.
• Familiarity with content strategy for large-scale digital platforms.
• Understanding of marketing and communications practices.

Nice-to-Have Skills:

• Experience managing knowledge bases and Help Center content libraries.
• Familiarity with product documentation workflows and editorial style guides.
• Experience collaborating directly with product managers, engineers, and technical teams.
• Ability to quickly understand new technical subject matter and translate it into accessible content.
• Experience working in highly autonomous content teams.
• Familiarity with digital content optimization and structured content management.

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants requiring reasonable accommodation during the application or interview process should contact HR@inspyrsolutions.com for assistance.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

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